{"id":817,"date":"2018-01-23T08:11:44","date_gmt":"2018-01-23T08:11:44","guid":{"rendered":"https:\/\/xnspy.com\/blog\/es\/?p=817"},"modified":"2018-01-23T08:11:44","modified_gmt":"2018-01-23T08:11:44","slug":"lintegration-des-outils-de-surveillance-des-employes-pour-la-reussite-sur-le-long-terme","status":"publish","type":"post","link":"https:\/\/xnspy.com\/blog\/es\/lintegration-des-outils-de-surveillance-des-employes-pour-la-reussite-sur-le-long-terme.html","title":{"rendered":"L’int\u00e9gration des outils de surveillance des employ\u00e9s pour la r\u00e9ussite sur le long terme"},"content":{"rendered":"

Si on y pense, la surveillance des employ\u00e9s est devenue une pratique syst\u00e9matique selon les \u00e9tudes sur le temps et le d\u00e9placement<\/a> de Taylor. Taylor enregistrait le temps requis pour un employ\u00e9 d’usine afin de terminer son travail ainsi que les d\u00e9placements auxquels il a fait appel pour terminer cette t\u00e2che particuli\u00e8re. Par exemple, il observait les employ\u00e9s qui soulevaient des charges lourdes et qui les chargeaient dans les camions. Il calculait le temps que cela prenait pour un employ\u00e9 afin de terminer le chargement et le comparait ainsi aux autres employ\u00e9s. Le but \u00e9tait de s’assurer que le salari\u00e9 faisait son travail rapidement et efficacement. Des employ\u00e9s \u00e9taient assez rapides, mais sans \u00eatre efficaces dans le fait qu’ils passaient \u00e0 c\u00f4t\u00e9 de certains d\u00e9tails (ils ont r\u00e9duit le poids, endommag\u00e9 les marchandises, conduit \u00e0 un degr\u00e9 plus \u00e9lev\u00e9 de d\u00e9fauts). Les autres employ\u00e9s \u00e9taient efficaces mais pas rapides (ils prenaient trop de temps, ils \u00e9taient trop m\u00e9ticuleux et par cons\u00e9quent moins de travail \u00e9tait effectu\u00e9 en une journ\u00e9e). Le fait est que Taylor a r\u00e9alis\u00e9 au cours d’une journ\u00e9e que le suivi des employ\u00e9s peut \u00eatre utilis\u00e9 comme outil pour augmenter la productivit\u00e9 et supprimer les redondances qui apparaissent.<\/p>\n

De nos jours, toutefois, m\u00eame si les outils de suivi sont devenus beaucoup plus efficaces, les managers ne comprennent pas pourquoi ils sont mis en place.<\/p>\n

Aujourd’hui, nous allons nous plonger dans une discussion plus en profondeur sur l’int\u00e9gration \u00e0 long terme des outils de suivi dans nos organisations.<\/p>\n

Dai et Milkman ont men\u00e9 une \u00e9tude dans le secteur de la sant\u00e9. Les soignants, en tant que protocole standard, devaient se laver les mains<\/a> afin de pr\u00e9venir les infections nosocomiales qu’ils pourraient propager. Croyez-le ou non, c’\u00e9tait une habitude que nombre d’entre eux semblaient avoir oubli\u00e9. Les chercheurs ont d\u00e9couvert que plus on avance dans la journ\u00e9e, moins les soignants sont dispos\u00e9s \u00e0 se laver les mains. Plus les soignants sont stress\u00e9s, moins ils \u00e9taient dispos\u00e9s \u00e0 suivre la proc\u00e9dure standard.<\/p>\n

Pour rem\u00e9dier \u00e0 ce probl\u00e8me, des h\u00f4pitaux ont install\u00e9 un syst\u00e8me RFID. Si vous n’\u00eates pas familier avec le RFID, cela signifie Identification par Fr\u00e9quence Radio. Ce syst\u00e8me fait appel aux champs \u00e9lectromagn\u00e9tiques pour suivre des objets ou des personnes qui ont \u00e9t\u00e9 \u00e9quip\u00e9s. Mais la raison pour laquelle les syst\u00e8mes RFID ont \u00e9t\u00e9 mis en place n’\u00e9tait pas de surveiller si les employ\u00e9s se lavaient les mains, pas totalement. La raison pour laquelle ce syst\u00e8me a \u00e9t\u00e9 mis en place \u00e9tait d’\u00e9tudier comment le fait d’\u00eatre surveill\u00e9 affecterait le comportement des employ\u00e9s. De plus, ils voulaient \u00e9tudier s’ils pouvaient imposer (ou plut\u00f4t d\u00e9velopper) certaines habitudes chez leurs employ\u00e9s avec l’externalit\u00e9 du fait d’\u00eatre sous surveillance (l’habitude dans ce cas \u00e9tant de se laver les mains).<\/p>\n

Donc, est-ce que ces employ\u00e9s ont d\u00e9velopp\u00e9 l’habitude de se laver les mains en \u00e9tant surveill\u00e9 ? Oui. Que s’est-il pass\u00e9 ?<\/p>\n

Quand ces h\u00f4pitaux ont cess\u00e9 l’utilisation des RFID (du fait du manque de fonds, de financements perdus et ainsi de suite), les employ\u00e9s ont cess\u00e9 de se conformer au protocole de lavage des mains. Le truc int\u00e9ressant ? Le taux de conformit\u00e9 a chut\u00e9 plus bas que ce qu’il \u00e9tait avant que les RFID ne soient mis en place. Tout cet argent qui a \u00e9t\u00e9 investi dans le suivi des employ\u00e9s pour un objectif donn\u00e9. Qu’est-ce que cela a eu de bon alors m\u00eame que l’objectif n’a pas \u00e9t\u00e9 atteint. La question de l’utilit\u00e9 r\u00e9elle des outils de suivi a commenc\u00e9 \u00e0 se poser.<\/p>\n

Le r\u00e9sultat de l’\u00e9tude ci-dessus peut \u00eatre ramen\u00e9 \u00e0 deux choses. Premi\u00e8rement, les personnes se conforment \u00e0 certaines choses parce qu’elles pensent que quelqu’un de l’ext\u00e9rieur les regardent (un patron, une cam\u00e9ra de surveillance, un visiteur). Ils le font pour des raisons externes \u2013 parce qu’ils sont pay\u00e9s pour le faire ou parce que le fait d’\u00e9chouer \u00e0 se conformer va g\u00e9n\u00e9rer des r\u00e9percussions.<\/p>\n

Deuxi\u00e8mement, les personnes adh\u00e8rent \u00e0 certaines habitudes parce qu’elles les appr\u00e9cient v\u00e9ritablement ou parce qu’elles comprennent que c’est n\u00e9cessaire. C’est la raison interne. Elles comprennent que le lavage des mains est bon pour elles.<\/p>\n

Le r\u00e9sultat est que l’int\u00e9gration des outils de suivi pour la r\u00e9ussite \u00e0 long terme est beaucoup plus d\u00e9licate que vous le pensez. Il semble assez simple d’\u00eatre Big Brother et de garder un \u0153il sur vos outils de surveillance afin d’attraper un employ\u00e9 d\u00e9loyal la main dans le sac. Mais, c’est une toute autre chose au fond d’int\u00e9grer ces outils dans vos op\u00e9rations de telle mani\u00e8re qu’ils am\u00e9liorent la productivit\u00e9 ou la qualit\u00e9 dans son ensemble. C’est l\u00e0 o\u00f9 se situe le v\u00e9ritable d\u00e9fi.<\/p>\n","protected":false},"excerpt":{"rendered":"

Si on y pense, la surveillance des employ\u00e9s est devenue une pratique syst\u00e9matique selon les \u00e9tudes sur le temps et […]<\/p>\n","protected":false},"author":2,"featured_media":818,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[],"class_list":["post-817","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-monitoreo-de-los-empleados"],"yoast_head":"\nL'int\u00e9gration des outils de surveillance des employ\u00e9s pour la r\u00e9ussite sur le long terme - 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