With the advent of the COVID-19 pandemic, the work environment completely changed overnight. People were expected to work from home, entirely. But home is where you are the most comfortable. And you do not want to bring your work troubles there. Almost all the middle- and lower-level work staff has the same train of thought.
Business owners, however, being in charge of things, cannot have that kind of perspective. They need work to be done. No matter what’s the situation. And that’s why they looked towards its solution—remote employee monitoring.
Now, looking at it again, with a broader point of view. Some say it helps, while others disagree.
So, let’s just go over all the aspects and figure out how tracking employees can affect the betterment or detriment of company goals.
The Positive Impacts of Monitoring Your Employees
Bringing in some positivity to the matter, for businesses, tracking employees cannot only mean keeping an eye on them. There’s more to it than better productivity. Employee monitoring can also help secure a company’s critical data and trade secrets. Here are the good aspects of tracking employees in detail:
- Easily Monitor Employees’ Productivity
The best benefit of tracking your worker’s every move, during work hours, is that you know how they are managing their time. If they are not utilizing their time for your company’s progress, then they are just working against you. And, businesses do not want that.
- Better Team Management
Another way how digitally monitoring your staff helps is that you do not have to be there watching them all the time. Technologies like this enable you to do online and offline tracking. So, you can take a hands-off approach to manage your workforce. Your employees will definitely appreciate it because no one wants to be monitored like a hawk at all times anyway.
- Tighter Security
One more good reason, to implement employee monitoring, is that it improves an organization’s overall security. Data breaches from within a company can be devastating. The company’s secret strategies, clients’ personal data, or other valuable corporate information can be leaked, leading to a financial risk and loss of reputation.
As it is monitoring, we are talking about, some workers might take an offense to the practice. So, let’s also see in what ways it can put off your employees.
Negative Response Expected from Staff Members
No one actually wants to get monitored. Note it down. Some will even get enraged. So, here are some of the details on how employee monitoring can go wrong for you or your business:
- Lack of Trust from Workers
The biggest drawback of tracking your workers is that they might not trust you when it comes to their privacy. Digital monitoring can be highly invasive and that means the company can peek into their personal activities too. Or at least that’s what an employee would believe if your company’s digital monitoring policy is not clear on what’s being tracked and what is not.
- Uncomfortable Employees Might Resign
There is a big chance that if a worker does not want to be monitored, then they would just up and leave the company. As it’s easy to find a job in another organization, which does not impose staff monitoring, while almost impossible to get a company’s initiative overturned. Losing your workforce can never be ideal and, if nothing else, this is a fair warning.
- Employees Can Feel Constantly Anxious
Being aware that their every little movement is under surveillance, your employees can get stressed over time. The constant pressure of not knowing how the company may react to their work routines could be too much to handle. Especially, when the employees are adhering to digital tracking for the first time. So, once again, explaining your company policies to them in detail will be the right step. As it will answer most of their queries and calm their unnecessary anxiousness.
The results of a study have shown that aggressive employee monitoring can be harmful to both the staff member and their company. So, you (and your company) must follow the best practices to track your workforce.
Best Ways to Digitally Monitor Employees
Here are some great practices your company can follow to ensure safe and healthy employee monitoring:
- Make sure whatever metrics you choose are relevant and necessary, while involving all stakeholders concerned with the tracking process.
- Be very clear with the employees on what’s going to be monitored and for what reasons.
- Do not use the tracking policy as means for oppression. So, do not just fine the workers for their inefficiencies but also offer rewards to the performing ones.
- Avoid putting surveillance in place for lower staff members only. Upper management should not be exempt from the company’s monitoring policies.
- Know when to stop a tracking process if it’s not required any longer. Because reducing the surveillance can also encourage your employees to improve their productivity.
- Always respect your employees and their boundaries, as they rightfully deserve. After all, they are your employees not felons in a jail block.
If you follow similar practices for implementing your company’s monitoring policy, then you will have nothing to worry about. Why? Because the same study that showed aggressive surveillance is detrimental to your company, also showed an increase in productivity when employee monitoring was done right.