One of the most decisive aspects of managing employees entails monitoring. However, some might feel that it as an intrusive act that could strain an employee/employer relationship. But in the present era, with last year having the highest number of data breaches, it has become necessary to take necessary steps to ensure that you have hired the right people and your confidential data is not at risk at the hands of a disloyal employee who could supply your secrets to your rival company.
When a company offers its employees with gadgets such as laptop and smartphones for work, so technically they are a company’s property. And employers can monitor these devices within legal boundaries. There are certain conditions you are required to follow regarding employee monitoring. You can never encounter a problem if you follow ethical monitoring practices.
With the help of these practices, not only would you get the most out of your workers without jeopardizing your trust with them, but ensure more productivity and job commitment as well. When employees know that you are monitoring them, they will concentrate more on their work than wasting time. Also, if you offer them incentives or some reward for being the most productive, they are bound to exhibit increased job commitment.
Here are the important employee monitoring practices you can adopt for ethical monitoring of employees:
1. Ensure Transparency
Be transparent. This is the first step. Be upright about the employee monitoring practices you are going to adopt and what they will involve. When you have a transparent employee monitoring program in place, it is a respectful approach towards the employees. Your employees should know that you respect them and their privacy. If you are using a cell phone monitoring app on the company-give phones, tell them that it is not to spy on their private matters.
An employee will not trust his manager if he finds out that his boss has been monitoring their behavior secretly. If you want to monitor your employees while maintaining a trusting and respectful relationship, be transparent. Inform them about the tools and techniques you are going to use for tracking their productivity and progress.
2. Establish Rules
Before you begin monitoring employees, create an employee monitoring policy. This would help you in mapping out the necessary expectations and guidelines both for the managers and employees. Everyone would know what to expect this way. You can easily transition into a new employee monitoring software while creating a transparent monitoring process.
Your employee monitoring plan would turn out to be easier and much effective to manage with you creating an employee monitoring policy before implementing it.
3. Reasonable and Achievable Expectations
You must have reasonable expectations from your employees. This is an integral component of all the operative employee monitoring processes. Employees are human, and you cannot expect them to perform beyond their capacity or perform at maximum capacity every single day like a machine.
Be considerate of this fact when you spell out your expectations for productivity. See that you are setting reasonable expectations for the workers when you are implementing new systems for tracking employee performance. If a worker takes five-minute breaks a couple of times, let them. It could help them unwind and be more productive. Also, it can help in creating a pleasant work environment free from the stress that boosts employee satisfaction.
4. Be Respectful of Employee Privacy
It is important to create boundaries to establish an efficient employee monitoring program. Also, make sure that you don’t end up intruding on your employees’ privacy while monitoring them. You must monitor their activities within the work-related capacity only.
Every piece of information you collect should have a purpose. You should not collect personal/sensitive data. It is within ethical boundaries to monitor and store data of an employee’s work email account. But you cannot monitor personal email addresses. When you respect your employee’s privacy, you are in a better position to create an ethical employee monitoring plan for your team.
5. Go for Customizable Tools
Go for such employee monitoring tools which you can customize according to your business and employee needs. With the right employee monitoring software, you can have a flexible monitoring system for employees. You don’t want to monitor your employees and their behaviors unnecessarily that borders on the invasion of privacy.
Using a top employee monitoring software enables you to customize features and tools and ensures that you get only relevant data. Managers can also experiment with different employee monitoring strategies with customizable tools, optimizing the employee monitoring method to be as effective and efficient. Also, help the managers in implementing respectful employee monitoring plan.
Without mutual trust, it becomes complicated to manage and monitor employees. Implementing the right monitoring solution is essential, so you do not up to cross the line and damage the employer/employee relationship.
Managers should consider these guidelines before implementing employee monitoring technologies for measuring employee productivity. This way, you could be a great manager who has his employees’ trust and has the records to support any decision put forward by the management.