I got a lot of questions regarding one thing in particular. Seems like for some of you, data from your target Android phone is not uploading onto your Control Panel. So I’ll be sorting out this problem for you guys today.
Before I begin, I need you to make sure you followed the installation steps properly. Sometimes, your app doesn’t work like it is supposed to because you missed out a step. For a quick recap on the guide, watch the following video:
Did you do everything right? Data still not uploading? Let’s delve further into this issue.
Problem 1: The Settings Tab
First of all, I want you to check your settings. While I was answering to some of your queries earlier, I realized that many of you overlook the settings tab altogether.
Here’s what you need to do. Say you want to view call history of your target Android phone. You’ll go to the settings tab and then go to Toggle Features.
Make sure you toggle on the feature whose data you wish to record. If your feature is toggled on and you still aren’t getting data, there is probably a connectivity problem.
Which brings us to…
Problem 2: Internet Connectivity
If there is a connectivity problem, you’ll experience a data hang up. Here’s why: for the data from your target phone to upload, you need a stable internet connection. XNSPY would keep collecting your data for you, but this data cannot be uploaded without WiFi or Mobile Network. So there’s one thing.
Another thing is sometimes if the internet disconnects while the data is being uploaded, the process is interrupted. Upon reconnecting, the process is restarted, and this is what causes the delay. So don’t worry! Your app is working just fine! A faulty connection is the problem here.
Problem 3: Irrelevant Data
Now, another complaint I got was that there is simply too much data being uploaded and that you have to do a lot of scrolling before you get to the call you wanted to monitor. To solve this, make sure you use the Watchlist to set alerts. This way, you will get a notification only for the relevant activity.
Problem 4: Battery Life
Some of you mentioned to me how the uploading process drains the battery life of their target phone. But don’t worry. XNSPY works silently and invisibly in the background of their phones, thus they have no way to trace back the battery usage to your monitoring.
Got More Questions? Ask Away!
I loved talking to you guys this week and finding out what it is that is troubling you. And I really appreciate your feedback as well.
So go ahead and let me know if you have any more queries that I can talk about next!