Remotely Wipe Data On Monitored Android Devices with XNSPY

General Questions

• Which Devices Are Compatible With XNSPY?

  XNSPY works with all rooted Android devices running Gingerbread 2.3 or higher; however, to avoid any hardware- or software-related discrepancies, we recommend you to visit XNSPY’s Compatibility Page.

• How Can I Use The Remote Data Wipe Feature On XNSPY?

  To remotely wipe data using XNSPY, go to “Dashboard” on your XNSPY web account and look for the “Remote Control” tab and open it. On the “Remote Commands” page, find the “Wipe Phone” tab and open it. Doing so will lead you to a prompt box, showing a warning that “Erased data cannot be retrieved again”. Click on the “Wipe Device” button if you want to proceed.

• What Kind Of Data Is Deleted Using XNSPY Remote Data Wipe?

  With XNSPY’s Remote Data Wipe command, all the data stored on the internal SD of the device will be deleted. XNSPY will not delete any data stored on the external SD of that device.

• I Have Used The Remote Data Wipe Feature, But The Device Data Isn’t Deleted, What Could Be The Reason?

  If the Remote Data Wipe command isn’t working, make sure that there is a working internet connection available on the monitored device. If you can still see some data on that device, it’s probably the external SD data (refer to the above FAQ).

• What Are The Prerequisites Of Using XNSPY?

  XNSPY requires a one-time installation on the target device whose data you want to erase. Also, you would need an internet connection on the monitored device so it could receive commands from your web account.