For Android Devices:
- Make sure that your target android device is rooted, and
- It is connected to the internet, so our app can upload the data.
- However, if your target device is not connected to the internet, our app has the ability to record the data in offline mode too, which it can upload later once the target device gets an internet connection. iOS devices (Jailbreak Edition):
- Make sure that your target device is jailbroken.
- Please make sure that target device has an internet connection to upload the data.
- Our jailbreak Edition is compatible up to iOS 9.0.2.
For iOS devices (No Jailbreak Edition):
- Please note that our app needs iCloud backup to upload the data, so make sure that the iCloud backup for the Viber Messenger is enabled on the target device.
- Also, make sure that target person is not deleting any data from their device because any data deleted prior to the backup will not be uploaded.
You can read more details on the Viber Spy page.
For any further assistance, our Live Customer Support is available 24/7. Feel free to contact us anytime!