Please read the following points: Ensure your target is not using a Bluetooth or hands-free device to answer calls. Also, check if the phone is connected to the car system when the calls are made. The application records calls directly through the target device’s microphone, so it must be active during the call for this […]
Category: Calls Recording Issue
Why Calls are Not Being Recorded?
Please ensure your target is not using a Bluetooth or hands-free device to answer calls. Also, check if the phone is connected to the car system when the calls were made. The application records calls directly via the target device’s microphone. Therefore, the phone’s microphone must be enabled for the call for this feature to […]
One Sided Call Recording Issue
In this case, it’s important to clarify that the issue is not caused by the application itself. This is a well-known limitation on Android devices that affects all monitoring apps. As it is related to the target device’s firmware, the same behavior would occur with any similar application. The firmware disables the mic APIs when […]