The location feature completely depends on the device’s location settings feature to fetch the exact location. The application runs a test on the device and if the target user is moving, it will save the location after every 100 meters and will upload it to your account. However, if it is in one place, the application will upload the location after every 30 mins.
For more information visit our Location History page.
If you still face any issue, please contact our 24/7 live XNSPY Customer Support.